Oak Barrel Rewards

unlayer1581302774637-tob.png 

INTRODUCING OUR NEW REWARDS PROGRAM

Earn points for joining, shopping, & more

 

We have created a rewards program with exciting and exclusive benefits to say 'thank you' to the amazing members of The Oak Barrel community.

 

Ways to earn

unlayer1632644504868-make-a-purchase-icon.png
10 points for every $1 spent
in-store & online 

unlayer1603163829804-58.jpeg 
Create an account
75 points

unlayer1632637360890-black-instagram-logo-png-11574831789epgjpjrwg6.png 
Follow on Instagram
75 points 

 unlayer1632637595448-facebook-like-icon-black-24.jpeg
Like us on Facebook
75 points

unlayer1632637800415-pngaaa.com-1271277.png 
Share on Facebook
100 points

 

Rewards

$5 OFF
2,500 points to redeem

$10 OFF
4,500 points to redeem

$20 OFF
8,000 points to redeem

Free Shipping
10,000 points to redeem

$50 OFF
15,000 points to redeem

VIP Benefits
See below

 

The Oak Barrel VIP Lounges

unlayer1655676939512-992829.png
OAK BARREL ENTHUSIAST
Our Silver Lounge is designed for our customers who are looking for a sharp edge to their Oak Barrel experience

Benefits
Exclusive sales & discounts on select products across The Oak Barrel range
Pre-sale access to products before they are made available to public
Discounts on event tickets
Two entries per ballot for limited release products

Annual Membership
10,000 points
(8,000 points for existing Enthusiasts)

BECOME AN ENTHUSIAST NOW

 

unlayer1655676994895-442102.png 
OAK BARREL CONNOISSEUR
Premium access & benefits for customers seeking the First Class Oak Barrel experience

Benefits
All the rewards available to Oak Barrel Enthusiasts, plus:
Three entries per ballot for limited release products
Access to in-demand products, offered by private allocation only
Private purchasing - where possible, we'll source products at your request
Privately hosted tastings around The Oak Barrel Round Table
Invitation to the annual Oak Barrel Connoisseur party

Annual Membership
50,000 points
(40,000 points for existing Connoisseurs & Enthusiasts)

BECOME A CONNOISSEUR NOW

 

Get Started

screen-shot-2022-06-20-at-10.51.30-pm.png

 

FAQs

How much does it cost to join?
It's free!

What if I have an existing Oak Barrel Membership?
Holders of a valid, paid Oak Barrel Members will automatically be transferred to the Rewards Program and will hit the ground running with immediate rewards based on 12-month spend up to 30 June 2022. See below Existing Oak Barrel Members for more information.

How do I earn loyalty points?
Earn 10 points for every $1 you spend online or in-store. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the Earn tab of your loyalty profile. Use your loyalty points to redeem rewards, or save them up to unlock even more exciting rewards.  

How do I check my loyalty points balance and redeem rewards?
You can check your balance and rewards anytime by clicking 'Check Rewards' on our website. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards.  

How do I use my rewards?
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar and click 'Apply'. Note, you can only use one coupon code per order. If you would like to use your reward in-store, just let one of our staff know at the counter.

Do my points expire?
If you do not earn or spend points in a 12 month period your points balance will expire. We will contact you prior to points expiration to let you know that the expiry date is approaching.

Can I use points with another discount code?
You can use your rewards vouchers with our volume discounts (such as 10%-off if you buy 6 or more bottles of wine), however you cannot use your rewards voucher with any other discount discount code or rewards vouchers. 

How many times can I use my discount code?
Coupons can only be redeemed once. If you have enough points, you can redeem additional coupons.

What happens to my points if my order is cancelled or refunded?
Points earned for a transaction which is cancelled, reversed or refunded will be cancelled.

What happens to my voucher if I return my purchase?
If you return any of the items purchased with a voucher/coupon, the value of the discount may be subtracted from the return credit.

 

Existing Oak Barrel Members

The Oak Barrel Rewards Program is the next evolution of our Membership Program. We will no longer be offering the store-wide 10% discount, but will instead be providing a far more dynamic & personalised service. 

If you held a valid, paid Oak Barrel Membership prior to 1 July 2022 you will be automatically migrated into the Rewards Program. In recognition of your Membership, you will be granted access to benefits in accordance with your annual spend over the 12-month period ending 30 June 2022. Points rollover only applies to Oak Barrel Members who held a valid, paid membership prior to 1 July 2022.

Rolled Oak Barrel Membership immediate rewards eligibility for annual spend 1 July 2021 - 30 June 2022:

$5,000+
12-month Oak Barrel Connoisseur Membership

$1,000 - $4,999
12-month Oak Barrel Enthusiast Membership

$100 - $999
Starting points balance based on past 12-month spend

We value The Oak Barrel community & thank you for your continuing support over the years.

 

Terms and Conditions

These Terms and Conditions form the basis of the Oak Barrel Rewards Program. All Members are bound by these Terms and Conditions.

1. Membership
1.1 Only individuals over the age of 18 years may apply to be Members of the Rewards Program. Membership is free.
1.2 The Oak Barrel may accept or reject any application for Membership, in its absolute discretion.
1.3 On acceptance by The Oak Barrel, an applicant will be bound by these Terms and Conditions, as varied from time to time, and will be issued with a Membership number but will be identified by their email address.
1.4 These Terms and Conditions will apply to all Rewards Program transactions, whether before or after these Terms and Conditions become binding.
1.5 Rewards Program Membership will become effective when the Membership email address is activated by or on behalf of The Oak Barrel.
1.6 A Member must notify The Oak Barrel of any change of name, or email address, or other details as soon as possible after the change, by emailing The Oak Barrel at [email protected] or notifying a staff Member in-store. The Member must provide their new details and any requested security information when they make these changes. The Oak Barrel does not accept any responsibility for any failure of a Member to notify The Oak Barrel correctly of any such changes.
1.7 The Oak Barrel may terminate a Membership in the Rewards Program without notice for any reason including, without limitation, if the Member:
1.7.1 Fails to comply with these Membership Terms and Conditions.
1.7.2 Abuses any privilege accorded to the Member under the Rewards Program
1.7.3 Supplies any misleading information or makes any misrepresentations to The Oak Barrel in connection with the Rewards Program; or
1.7.4 If the Member does not use their Membership for a continuous period of 12 months. After 12 months, if points are not earned or spent, the entire points balance will expire, and the Member’s details may be removed from the system
1.8 A Member may terminate their Membership in the Rewards Program at any time by giving written notice to The Oak Barrel via email to [email protected] . Upon receipt of such notice, the Member’s contact details will deleted from the Rewards Program database and the Member’s points balance cancelled.

2. Use of The Oak Barrel Rewards Program
2.1 Members agree to be bound by the Terms and Conditions
2.2 Membership application does not qualify as a credit account application and is not transferable.
2.3 Any tax, liability, or duty arising from a Member’s participation in the Rewards Program is the responsibility of the Member.
2.4 If a Membership email or number is used without the Member’s authority, the Member must notify The Oak Barrel as soon as possible. The Member is liable for all use of their Membership email or Membership details until they notify The Oak Barrel of unauthorised use.

3. Rewards Points
3.1 When making a Rewards Program qualifying purchase the Member will earn Rewards Points at a rate set by The Oak Barrel, and this can be modified at any time. Changes will be reflected in these Terms and Conditions. Rewards Points will be earned as follows:
3.1.1 Beer purchase: 10 Rewards Points per $1.00 spent
3.1.2 Spirits or Non-liquor purchase: 10 Rewards Points per $1.00 spent
3.1.3 Wine purchase: 10 Rewards Points per $1.00 spent
3.1.4 Rewards Points will also be allocated for joining the Rewards Program and for various marketing activities such as following on Facebook etc as defined by The Oak Barrel. Bonus points may also be allocated from time to time for various promotional activities.
3.1.5 3.1.5 Rewards points will be capped at 50,000 ($5,000) on a single product.
3.2 Rewards Points will be credited to a Member’s account, as defined in the Rewards Program by The Oak Barrel. Rewards Points may also be credited to a Member’s account for promotional and incentive programs offered by The Oak Barrel from time to time.
3.3 In order to obtain Rewards Points, a Member must provide the contact details linked with their Rewards Program before the conclusion of a purchase transaction.
3.4 Rewards Points and the rights they confer cannot be sold, transferred, converted to cash, assigned or otherwise dealt with except in accordance with these Terms and Conditions.
3.5 An entire points balance will expire if points are not earned or spent in a 12-month period. The Oak Barrel will attempt to notify Members of the cancelling of these points, but shall not be liable in any way if the Member fails to earn or spend points before points expire.

4. Redeeming Points
4.1 In order to redeem Rewards Points, a Member must apply for a relevant coupon at a cost as defined by The Oak Barrel, which can be modified at any time. The Member may be asked to provide their name and Membership email address when claiming and using coupons instore and online. The Oak Barrel may also request proof of identification.
4.2 The Oak Barrel reserves the right to modify or cancel coupons, rewards and lounge benefits at any time.
4.3 Coupons can only be redeemed once.
4.4 If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.
4.5 If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.

5. Other Deductions of Rewards Points
5.1 In addition to deductions for awards claimed, The Oak Barrel will deduct from the Rewards Points balance in a Member’s account, any Rewards Points credited in error and any Rewards Points relating to a transaction which is cancelled or reversed or where a refund is given.

6. The Oak Barrel VIP Lounges
6.2 The Oak Barrel has established a 3-tier VIP Membership Program:
6.2.1 Everyday Members
6.2.2 Oak Barrel Enthusiasts
6.2.3 Oak Barrel Connoisseurs
6.3 New Members will, by default, be allocated to the Everyday Members tier
6.4 Holding the requisite points balance does not automatically grant admission to the Oak Barrel VIP tiers, access must be requested by the customer, approved by The Oak Barrel and the points balance reduced in accordance with the points-cost of admission, as set by The Oak Barrel and subject to change, without prior notice, and published on The Oak Barrel website
6.5 When approved by The Oak Barrel, Membership to the Enthusiast and Connoisseur tiers will be granted for a 12-month period
6.5.1 Oak Barrel Enthusiast: 1,000 points
6.5.2 Oak Barrel Connoisseur: 5,000 points
6.6 The Oak Barrel will attempt to notify Members by email when their VIP Membership is nearing expiry. The Oak Barrel shall not be liable, in any way, if the Member fails to action re-admission prior to expiry. The cost of re-admission will be at a reduced amount, as defined and published by The Oak Barrel.
6.7 If a Member fails to request re-admission or they do not hold a points balance that equals or exceeds the points-cost of re-admission, they will be assigned to the Everyday tier after 12 month’s membership has lapsed, and in so doing forego all benefits and access afforded to Members of the Enthusiast and Connoisseur tiers until re-admission has been approved and granted by The Oak Barrel.
6.7.1 Re-admission after annual Enthusiast or Connoisseur Membership has lapsed, and a customer has been re-assigned to the Everyday tier, will incur the full points-cost of admission
6.8 The Oak Barrel reserves the right to admit Members to VIP tiers at the Oak Barrel’s discretion for promotional activities
6.9 The Oak Barrel reserves the right to expel Members from VIPs tiers if Members:
6.9.1 Fail to comply with these Membership Terms and Conditions
6.9.2 Abuse any privilege accorded to Members under the Rewards Program or VIP tiers
6.9.3 Supply any misleading information or make any misrepresentations to The Oak Barrel in connection with the Rewards Program or VIP tiers

7. Privacy
7.1 This applies to all personal information of Rewards Program Members held in The Oak Barrel database. We respect the privacy of Member’s personal information in our care and will collect personal information in a fair and lawful manner.
7.2 Please review The Oak Barrel Privacy Policy as set out here https://oakbarrel.com.au/privacy-policy/
7.2.1 The Privacy Policy may be reviewed and updated from time to time. An up-to-date version of The Oak Barrel Privacy Policy will be published on The Oak Barrel website.

8. Website
8.1 Access to and use of The Oak Barrel website is subject to all applicable laws and is at the user’s own risk. The site and its contents may be incomplete and may contain faults or errors.
8.2 Users of The Oak Barrel website assume all risks associated with the website’s files and programs.
8.3 The Oak Barrel assumes no responsibility for the information practices of third-party websites where a user is able to access their websites through The Oak Barrel website, and encourages users to review each website’s privacy policy before disclosing any personally identifying information.
8.4 Full website Terms and Conditions can be found here https://oakbarrel.com.au/terms-conditions/

9. General
9.1 The Oak Barrel reserves the right to make any changes at any time without prior notice and at The Oak Barrel’s absolute discretion, to:
9.1.1 The Terms and Conditions
9.1.2 The Rewards Program
9.1.3 The Oak Barrel VIP tiers
9.1.4 Rewards which are qualifying rewards
9.1.5 The basis on which Rewards Points are earned
9.2 The Oak Barrel will use its best endeavours to give Members reasonable notice of these changes by such means as The Oak Barrel considers to be reasonable, including by email and by posting details of the changes on The Oak Barrel website, but will not be liable in any way if Members do not receive such notice
9.3 The Oak Barrel reserves the right to suspend or terminate the Rewards Program at any time without prior notice. The Oak Barrel will not be liable for the suspension or termination of the Rewards Program on any account whatsoever including (without Limitation) for any Rewards Points balance in a Member’s account at the time of suspension or termination.
9.4 A notice shall be deemed to be given by The Oak Barrel to a Member if it is sent to the email address of the Member, appearing in The Oak Barrel Rewards Program database.
9.5 It is against the law to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18 years. Members of the Rewards Program may be asked to provide identification that proves that they are over 18 years of age. Membership of The Oak Barrel Rewards Program does not constitute valid proof of age identification.